POLICY, TERMS, & CONDITIONS

Permanent Jewelry Service

Our permanent jewelry experience includes a 30 minute appointment to try on and browse our collection - and of course the welding of your piece.

Warranty

All permanent jewelry is final sale and non-refundable. Permanent jewelry is a custom piece made specifically for you, once it's cut it's non-refundable. We ensure your piece is fully welded on you and there are no issues with the chain on the day of your appointment. If enough pressure is applied to the chain or if it gets caught somewhere, the chain can break. You may book under the Reweld/Repair service to have it reinstalled for $20. We will inspect the chain before re-welding it on you and make sure there are no issues with the chain. Most repairs are $20, but if the integrity of the chain has been compromised or if it has overstretched then you will need to purchase a new chain. We don't offer replacements on broken or lost pieces. If your piece is lost you will need to purchase a new one.

Skin sensitivity

It is important to notify us if you have allergies to metals or if you've ever had a reaction to wearing jewelry in the past. Skin irrational (metal discolouring the skin) can still happen even with solid gold products, this is due to extreme skin sensitivity. At this point we recommend a higher karat gold to reduce the chances of you reacting to the alloys in solid gold products. We are not able to offer warranties on how your skin will react to our metals as this is out of our control.

Managing Expectations

Permanently welded jewelry offers a claspless design and increases durability, but breakage can still occur based on your lifestyle. Over time, wear & tear, sleeping habits, and exposure to chemicals may compromise the chain’s strength. While we aim for your jewelry to stay on for years, realistic expectations are crucial. If claspless jewelry doesn’t align with your lifestyle, consider opting for our custom-fitted jewelry with a secure clasp for a more suitable choice.

Sizing

Recommended sizing
Overtime jewelry can stretch. Metals are all affected by heat. These chain will sit on your skin 24/7, body heat can cause slight stretching. We use precious metals such as sterling silver, 14k gold filled and solid gold (coming soon for pre-order). These metals are much softer than other metals such as iron and steel.

What is the proper fit to prevent stretching?

Bracelets - The recommended fit for permanent jewelry is snugged with a small amount of slack (enough to fit a finger) to allow for swelling and some movement. This is to minimize breakage and provide the most comfortable fit. A loose fit that will constantly move around while doing everyday chores and can be annoying.
Anklets - It is highly recommended to place the chain above the ankle bone. This is the area of the foot that has the least amount of flexing when walking or running. Placing the chain right against the bone and underneath will be uncomfortable for the wearer. The chain will rub against the back of the foot and may cause blisters.

Booking Terms and Agreement

  • A $15 Deposit is required to schedule an appointment. This will go towards the final cost of the jewelry.

  • Failure to show up to your appointment without communication at least 24 hours before your appointment will result in loss of deposit.

  • People under 18 must have a legal guardian present at the appointment. 

  • Permanent jewelry is final sale and is not eligible for refunds at any time.

  • We are not able to offer warranties on how your skin will react to our metals as this is out of our control.


WE CANNOT OFFER REPLACEMENTS, REFUNDS, OR DISCOUNTS TO REPLACE LOST CHAINS, DUE TO THE PERSONAL NATURE OF THE WEARER’S LIFESTYLE, JOBS AND OTHER EXTERNAL FACTORS THAT ARE OUT OF OUR CONTROL. REPLACEMENT CHAINS STYLE ARE SUBJECT TO AVAILABILITY.

If you have any concerns or questions with your purchase at any point please do not hesitate to contact us. We will do our best to accommodate reasonable requests. We want to keep our clients happy!

WAIVER

_x_ This is custom fitted jewelry and is non-refundable. All sales are final. 

_x_ I understand that this jewelry can break/ stretch if pulled when caught. I can get my chain rewelded back on for $20 if it breaks at the weld point. Permanent does not mean forever and it is not indestructible.

_x_ Dainty chains and charms are not indestructible and can break. I have to be careful. A proper fit was recommended to me to minimize breakage. If I choose a looser fit, TwentyTwo Linx is not responsible for future breakage. 

_x_ Anklets can be prone to breakage. Dainty chains are cute but not a great option. This was explained to me. 

_x_ Welds are inspected together at the end of the appointment. Once I approve, any lost or broken jewelry is my responsibility. 

_x_ I do not have a pacemaker, sensitivity or allergy to any metals or have any other condition that might make this permanent jewelry experience unsafe. 

_x_ I will mention my skin sensitivity to metals prior to getting permanent jewelry.

RELEASE AND WAIVER OF LIABILITY 


I AM AWARE AND UNDERSTAND THAT PERMANENT JEWELRY REQUIRES THE PROCEDURE OF WELDING JEWELRY AND SUCH PROCEDURE IS A POTENTIALLY DANGEROUS ACTIVITY AND INVOLVES THE RISK OF INJURY, PROPERTY DAMAGE, AND/OR FINANCIAL LOSS. I ACKNOWLEDGE THAT I AM VOLUNTARILY PARTICIPATING IN AND DESIRE TO OBTAIN PERMANENT JEWELRY WITH KNOWLEDGE OF THE DANGER INVOLVED AND HEREBY AGREE TO ACCEPT AND ASSUME ANY AND ALL RISKS OR PROPERTY DAMAGE, AND/OR FINANCIAL LOSS ARISING FROM MY PARTICIPATION IN THE PROCEDURE TO OBTAIN PERMANENT JEWELRY, WHETHER CAUSED BY THE NEGLIGENCE OF TWENTYTWO LINX OR OTHERWISE. WE CANNOT OFFER REPLACEMENTS OR REFUNDS OR DISCOUNTS TO REPLACE LOST CHAINS, DUE TO THE PERSONAL NATURE OF THE WEARER’S LIFESTYLE, JOB AND OTHER EXTERNAL FACTORS THAT ARE OUT OF OUR CONTROL.

BY BOOKING, PROCEEDING AND GETTING MY JEWELRY WELDED, I UNDERSTAND THAT HAVE READ AND AGREE TO ALL OF THE TERMS AND CONDITIONS.